This Privacy Policy describes how we collect, use and otherwise handle personal information collected through the www.cws.cz web interface.
Data Controller:
CWS s.r.o.
Headquarters: Masarykova 750/316, 400 01, Ústí nad Labem, Česká republika
ID number: 48290734
VAT number: CZ48290734
held at the Regional Court in Ústí nad Labem
Contact details of the data controller: cws@cws.cz
Data protection is very important to us. Please read this policy carefully as it contains important information regarding the handling of your personal data and related rights and obligations.
Cookies
Cookies are small files that are stored in your browser and over which you have full control. They are used, for example, to help the website remember whether you have seen certain information so that you do not have to keep looking at it, or to remember your choice of language. In accordance with the law, we may store cookies that are necessary for the operation of the site without your consent. However, for other types of cookies we need your consent, which you can withdraw at any time. By giving your consent you will make your visit to our site more enjoyable and help us to improve it further.
Types of cookies
Necessary (technical) cookies
These cookies are key to ensuring the basic functionality of the site, which means that without them the site would not function properly. They are essential for performing basic operations such as navigating the site or storing your preferences. Turning these cookies off would result in the site not working as it should.
Analytical cookies
Analytical cookies are used to improve the performance and functionality of websites by collecting data about how visitors use the website. For example, they record which pages you view, what links you click on, or whether you encounter error messages. Although it may come from third parties (Google Analytics) providing analytics services, none of this data is personal and cannot be used to identify individual users. All information is aggregated and anonymous. The more users that have analytics cookies enabled, the better we can optimize the content and functionality of the site. For example, they let us know which parts of the site are most popular, what device you use, or how much time you spend on the site. These cookies allow us to understand what works on the site and what needs to be improved without collecting specific information about you. We process them based on our legitimate interest, but you can stop using them at any time if you wish.
Marketing cookies
Marketing cookies allow us to remind you of the products you have viewed on our site, social media, internet search engines and other platforms. We process them based on your consent, which you can provide or withdraw at any time.
What data do we process about you?
We might collect and process information about how you use our website on different devices such as your computer, phone, tablet or other access device. Some of this information, in conjunction with other data, may be considered personal information. For example, using modern internet technologies, we may process:
- Device: device type, MAC and IP address, operating system, browser version
- Events: time and length of visit, pages views
- Location: IP address and location data from different technologies
- Other data: traffic source, advertising campaign, links clicked
Contact form
We process your personal data, namely your name, surname, telephone number and e-mail address, solely for the purpose of processing and handling your enquiry sent via the contact form.
The processing of personal data is necessary for the purposes of the legitimate interest of the controller, which is to communicate with customers and handle their queries.
Recipients of personal data:
Your personal data will not be passed on to any third parties, except where required by law or where necessary to protect our rights.
Personal data retention period:
We will retain your personal data for as long as necessary to process your enquiry and subsequent communication, but no longer than 12 months after the end of the communication.
Optional data sharing:
The provision of personal data via the contact form is optional but necessary for the processing of your enquiry.
Contact for exercising rights:
To exercise your rights, please contact us at cws@cws.cz
Download
In order to download our documents on the website, we require you to fill in a contact form with the following personal information:
- Name and surname
- E-mail address
- Phone number
The provision of this personal data via the contact form is voluntary, but necessary for the processing of the document download. It is not possible to download the documents without filling in this information.
Why is it important?
We require personal data for the following reasons:
- Communication and support: your contact details allow us to inform you of important changes, updates to documents or to contact you if further support is needed.
- Improving our services: your data allows us to better understand the needs of our users and to continuously improve our services and document offerings.
- Protection against misuse: providing contact details also helps us to protect our documents from unauthorised access and misuse.
Recipients of personal data:
Your personal data will not be passed on to any third parties, except where required by law or where necessary to protect our rights.
Retention period of personal data:
We will retain your personal data for as long as necessary to process document downloads and subsequent communications, but no longer than 12 months from the last download or termination of communications.
Your personal data is processed in accordance with the GDPR and is protected against unauthorised access. You have the right to access, rectify or delete your data and, if necessary, to request a restriction on the processing of your data.
